On the platform craps, your privacy is more than a legal obligation — it is a commitment we uphold wholeheartedly. This document clearly explains how we collect, use, store, and protect your personal information as a Malaysian player at craps-jit.net.
Craps's Privacy Commitment to Malaysian Players
Six core principles that underpin how the platform craps protect your personal data
All personal data you provide to the platform craps — including full name, phone number, e-wallet account details and transaction history — is stored on servers protected with AES-256 encryption, the same standard used by leading banking and financial institutions in Malaysia. Every connection between your device and the craps uses the latest TLS protocol, ensuring no data can be intercepted while in transit. Internal access to player data within the system craps is restricted to staff who genuinely require access to carry out their duties, and all access is logged and audited on a regular basis.
This is a commitment we have never compromised since the platform craps launched in 2019: we have never, and will never, sell, rent or commercialise our players' personal data to any third party for marketing purposes or any other purpose unrelated to the services craps. Your data is shared with third parties only in very limited circumstances — specifically with payment processors such as Touch 'n Go, GrabPay or DuitNow to process your transactions, or with competent authorities when required by applicable Malaysian law.
As a player craps, you have clear rights over your personal data. You may request a copy of all data we hold about you, ask us to correct any inaccurate information, withdraw your marketing consent at any time, and request the deletion of your account and data, subject to record-keeping obligations required by law. These rights are not just words in a privacy document — they are real rights you can exercise by contacting our support team craps at any time without needing to provide lengthy justification.
Platform craps follows a data minimisation principle — we only collect data that is strictly necessary to provide our services to you. We do not request irrelevant information, do not store your credit card details or bank account numbers directly (payments are processed by authorised third-party processors), and do not track your precise location beyond the minimum required for geographical verification. Whenever we add a new type of data to our collection, we will update this Privacy Policy and notify you in advance.
Craps only sends marketing communications — including promotional offers, platform updates and VIP programme information — to players who have given explicit consent to receive them. You can opt out of marketing emails at any time by clicking the "unsubscribe" link in any promotional email, or by updating your communication preferences directly in your account craps. Marketing unsubscribe requests will be processed within 72 hours. The only communications that cannot be stopped are transaction notifications directly related to the security and activity of your account.
Privacy Policy craps is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). This means we comply with all seven PDPA principles — including the General Principle, Purpose Principle, Use Principle, Disclosure Principle, Security Principle, Retention Principle, and Data Integrity Principle — across all our data processing activities. We periodically review our PDPA compliance and make necessary adjustments whenever there are amendments to relevant laws or guidelines issued by the Personal Data Protection Commissioner of Malaysia.
Note: This Privacy Policy describes the data protection practices of the craps (craps-jit.net). By registering and using the platform craps, you agree to the collection and use of your information as described in this document. Please read it carefully and contact us with any questions before registering.
Platform craps, accessible at craps-jit.net, is a digital casino entertainment platform operating for Malaysian players. We understand that your trust in us goes beyond fair gameplay or withdrawal speeds — it also means having confidence that your personal information is handled with full responsibility and professionalism.
This Privacy Policy transparently explains how the platform craps collects, processes, stores, protects and, in very limited circumstances, shares your personal data. It also explains your rights as a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA) and how you can exercise those rights.
When we use the term "personal data" in this document, we are referring to any information that can be used to identify you directly or indirectly as an individual — including your name, phone number, email address, payment information and platform usage data craps.
Platform craps has never sold and will never sell your personal data to any third party for marketing or commercial purposes. This is an absolute commitment that sits at the very core of how we operate.
When you register for or use the platform's services craps, you provide us with the following information:
When you use the platform craps, our systems automatically record the following technical information:
| Data Type | Purpose of Collection | Retention Period |
|---|---|---|
| IP address | Geolocation & security verification | 90 days |
| Device type & browser | User experience optimisation | 12 months |
| Game activity logs | Dispute resolution & fairness auditing | 7 years |
| Transaction history | Financial records & legal compliance | 7 years |
| Login session information | Account security | 12 months |
| Cookie data | Platform functionality & analytics | By cookie type |
For clarity, the platform craps does not collect biometric information (such as fingerprints or facial recognition), does not track your precise GPS location, does not access your phone's contact list, and does not monitor your activity in other apps or websites you use outside the platform craps.
Platform craps uses your personal data solely for legitimate and relevant purposes, including:
With your consent, we send marketing communications about promotions, bonuses and new platform features craps. You may withdraw this consent at any time. Transaction and security notifications are mandatory and cannot be disabled, as they are directly tied to the security of your account and your financial activity.
Platform craps does not sell or commercialise your personal data. Data sharing only takes place in the following limited circumstances:
To process your deposit and withdrawal transactions, craps is required to share minimum necessary information with authorised payment processors — including Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow operators, and banks providing FPX services such as Maybank and CIMB. This sharing is strictly limited to the information needed to complete a transaction and is governed by confidentiality agreements between craps and the relevant payment partner.
To operate the platform, craps engages third-party technical service providers — including server hosting providers and email delivery services. All such providers are bound by data processing agreements that require them to protect your data to a standard equivalent to this Privacy Policy and to not use that data for their own purposes.
Platform craps will disclose personal data to competent authorities when required to do so under Malaysian law — including by court order, direction from a law enforcement authority or a relevant regulatory body. In such circumstances, we will endeavour to notify you of the disclosure before it occurs unless we are legally prohibited from doing so.
In all of the data-sharing cases described above, craps only shares the minimum information necessary for the stated purpose. We do not grant access to data beyond what is required for each specific purpose.
Your data protection is the platform's foremost technical priority craps. The security measures we have implemented comprise multiple layers of protection:
All data stored within the craps is encrypted using AES-256 standards, which are considered unbreakable with current computing technology. All communications between your browser or app and the craps uses TLS 1.3 protocol — you can verify this by the padlock icon in your browser's address bar when accessing craps-jit.net.
Internal access to player data within the craps is strictly controlled through an identity and access management system. Each staff member has access only to the data required for their specific role, and all access is automatically logged. High-level administrative access requires multi-factor authentication and may only be performed from authorised networks.
System craps is monitored around the clock by our security team to detect any unauthorised access attempts, unusual traffic patterns, or other indicators of a potential security breach. In the event of a security incident affecting players' personal data, craps will notify affected players and the relevant authorities within the timeframe required by applicable law.
Platform craps does not store your personal data indefinitely. Retention periods are determined based on service requirements and legal obligations:
Once the retention period ends, data is securely deleted using procedures that ensure it cannot be recovered.
Platform craps uses cookies and similar tracking technologies to keep the platform running properly and to deliver a better user experience. Below is an explanation of the types of cookies we use:
These cookies are essential for the basic functionality of the platform craps — including tracking your login session, language preferences, and security settings. Without these cookies, the platform will not function properly. These cookies cannot be disabled.
These cookies remember your preferences — such as the betting limits you have set, the last table you visited, or your favourite games on craps — to deliver a more personalised experience. You can disable these cookies, though doing so may affect certain platform preference features.
We use aggregated analytics data to understand how Malaysian players use the platform craps — which pages are visited most frequently, which games are most popular, and where players encounter difficulties. This data helps us continuously improve the platform. Analytical data does not contain any information that could personally identify you.
You can manage your cookie settings through your browser at any time. Please note that disabling certain cookies may affect the functionality of the platform craps. For guidance on managing cookies across different browsers, refer to your browser's help section.
As a player craps and as a data subject under Malaysia's Personal Data Protection Act 2010, you have the following rights, which you may exercise at any time:
You have the right to request a copy of all the personal data the platform craps we hold about you. Data access requests can be submitted by email to support@craps-jit.net and will be processed within 21 business days.
If you find that any personal data we hold about you is inaccurate or out of date, you have the right to request a correction. Simple updates such as a phone number or email address can be made directly in your account settings craps. Corrections to basic information such as your name will require supporting document verification.
Where data processing is based on your consent (for example, marketing communications), you may withdraw that consent at any time without affecting your right to continue using the platform's services craps.
You have the right to request account closure and deletion of your data. Once the account is closed, personal identification data will be deleted or anonymised within 30 days, while transaction and game records will be retained for the period required under Malaysian law.
Platform craps reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, amendments to applicable laws, or the addition of new platform features. For material changes — those that significantly alter how we use or protect your data — we will provide at least 30 days' notice via your registered email and/or a prominent in-platform notification before the changes take effect.
The "Updated" date at the top of this page will always reflect the latest version of the Privacy Policy craps. We encourage you to review this page periodically to stay informed about how we protect your privacy. Continued use of the craps after the effective date of any amendment will be considered acceptance of the updated Privacy Policy.
For any questions, concerns or requests relating to how the platform craps handles your personal data, please reach out to our privacy team at:
We are committed to responding to all privacy-related enquiries within seven business days. For more complex requests — such as full data copy requests or data deletion requests — processing may take up to 21 business days and may require additional identity verification to ensure the security of your data.
If you believe your privacy rights under Malaysia's PDPA have been violated and the matter cannot be resolved through the support craps, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia. Craps will cooperate fully with any investigation conducted by the relevant authorities.
Your Privacy Rights on the Craps Platform
These rights are entirely yours and may be exercised at any time by contacting our craps
You have the right to know what data craps we collect about you, how it is used, and who it is shared with. This document answers all of those questions.
If your data is inaccurate, you can request a correction at any time through your account settings or by contacting support craps.
Request a copy of all personal data that craps holds about you — we will make it available within 21 business days of receiving a valid request.
Unsubscribe from promotional emails from craps at any time — click "unsubscribe" in any email or update your preferences in your account settings.
Request the closure of your account and deletion of your data. Personal identification data is removed within 30 days of account craps closed.
Withdraw your consent for certain data processing at any time without affecting your right to continue using the platform craps.
You now know how we protect your data. It's time to join over 250,000 Malaysian players who play with full confidence at craps. Register for free in 2 minutes.
When you play on an online casino platform such as craps, you are entrusting us with more than just your money — you are entrusting us with your personal information, usage habits, and financial details. We do not take that trust lightly. In Malaysia's digital entertainment industry, platforms that take player privacy seriously are the ones that ultimately earn long-term trust from the player community, and that trust is the foundation of every aspect of our operations craps.
Since craps began operations, we have faced pressure from various parties to monetise user data. Offers to sell data to third-party advertisers, to share player profiles with insurance companies, or to use gaming behaviour data for unrelated purposes — all of these were declined because they go against the core values that define craps. Short-term revenue is not worth the loss of player trust that takes years to build.
When you log in to your account craps and start playing at a live baccarat table or spinning the roulette wheel, certain types of data are recorded automatically. These game logs capture every round, every bet and every outcome — not for the purpose of monitoring you personally, but as a tamper-proof record for resolving any disputes that may arise. Should you feel something was not right in a particular round, these logs are what allow the craps to review every moment of that round and provide an accurate resolution.
Your transaction information — every deposit via Touch 'n Go eWallet, GrabPay or DuitNow, every withdrawal of winnings — is stored in the same way. This data is protected with encryption and is only accessible by authorised staff for specific purposes such as processing your withdrawals or resolving transaction-related enquiries. It is not used to build a marketing profile about you, nor shared with any party for that purpose.
Whether you have just registered with craps yesterday or have been playing for years, your privacy rights are the same. New players receive the same protection as our Diamond VIP members — your data is secured to the same encryption standard, your data access rights are identical, and our commitment to never selling your data to third parties applies equally without exception. We do not differentiate the level of privacy protection based on a player's value or length of membership.
For new players who may still have reservations about the safety of registering for an online casino account, we understand your concerns. The decision to sign up with any online casino platform is one that involves trust, and that trust must be earned through a consistent track record. At craps, our clean privacy record since 2019 is a testament to that commitment. There have been no data breaches involving player information, no reported cases of data sales, and no unresolved complaints relating to the handling of our players' personal data.
We believe Malaysian players deserve to play on a platform that genuinely respects their privacy — not just in the words of a privacy document, but in every operational and technical decision we make each day. That is craps. And that is why over 250,000 Malaysian players trust us with their accounts and personal information today.
FAQ – Craps Privacy Policy
Answers to the most frequently asked questions about data protection and privacy on our platform
Over 250,000 Malaysian players trust craps with their data and money. Register for free today and enjoy an online casino that genuinely respects your privacy — minimum deposit RM 10, withdrawals in 5 minutes.
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